Frequently Asked Questions
What makes your products different from others?
Our skincare stands out thanks to premium, clean ingredients, dermatologist-tested formulas, and eco-friendly practices. We focus on visible results while keeping our products affordable and luxurious.
Do you offer a warranty or guarantee?
Yes! We stand by our products with a 30-day satisfaction guarantee. If you’re not happy with your purchase, you can return it for a store credit or exchange.
How long does shipping take?
Orders are processed within 24–48 hours. Delivery within the U.S. typically takes 3–5 business days, and international orders may take 7–14 business days depending on location.
Are your products safe for all skin types?
Yes — our formulas are designed to be gentle yet effective. They’re dermatologist-tested and suitable for most skin types, including sensitive skin.
Are your products cruelty-free and eco-friendly?
Absolutely. We are 100% cruelty-free and use eco-conscious packaging wherever possible to minimize our environmental footprint.
Can I use your products with my current skincare routine?
Yes. Our products are designed to complement most routines. For specific concerns, we recommend introducing new products gradually and doing a patch test first.
What if I’m not satisfied with my purchase?
No worries! You can contact our customer support team within 30 days of receiving your order, and we’ll help you with a return, exchange, or store credit.